Job Title	Collections Analyst
Date Posted	Tuesday, August 31, 2010
Location	Dublin, Ohio
Position Type	Full Time
Job Overview	To serve our customers and help the Company meet its sales and profit objectives through the appropriate extension of credit and the timely collection of receivables.  To help the Company create financial flexibility by lowering our working capital requirements through sustained DSO management and a reduction in our exposure to bad debt.  To abide by the appropriate systems and controls that are in place to adequately protect company assets.
Primary Responsibiltities	·          To work with our customers and account managers to resolve all billing issues in a responsive and professional manner. ·          To research discrepancies between the customers records and expectations with the Company’s records.  To provide customers with account reconciliations, proof of deliveries, return information etc. to resolve any inconsistencies between the customer and the Company. ·          To actively collect payments from our customers in a timely basis. ·          To lower the Company’s exposure to bad debt through consistent and diligent adherence to our collection policy. ·          Maintain accurate contact information on our customers and to adequately document all correspondence (both oral and written) with our customers. ·          To ensure the timely communication of monthly statements, by our customers preferred method (mail, fax or e-mail). ·          Establish and maintain a standardize routine for sending collection letters (15 day, 60 day, etc) to our customers ·          Review credit applications and extend credit consistent with Company policies.
Skills Required	·         Customer service orientation ·         Desire to take ownership of accounts and develop and sustain successful relationships with our customers ·         Detailed orientation – ability to work through a large amount of detail to reconcile accounts and resolve customer issues. ·         Sense of accountability for your results and the results of the collections team. ·         Goal centered motivation – results driven. ·         Willingness to do whatever it takes to serve the customer and meet your collection goals. ·         Ability to work independently with minimum supervision. ·         Desire to belong to a team and to contribute to the success of the larger organization. ·         Ability to communicate any issues or problems with your supervisor on a timely basis.
Education	·          High school diploma or equivalent, college a plus
Experience Required	·          Effective communication skills, both oral and written. ·          Demonstrated ability to work effectively in an integrated accounting system ·          Proficiency in Excel, Word and Outlook ·          3-5 years of collections experience, preferably in commercial collections
Reports To	Collections Supervisor
How to Apply	To apply, please click here (https://home.eease.com/recruit/?id=480776) to fill out an online application.   Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. (EOE/M/D/F/V)

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